Preamble

Rheinwalt GmbH Textil- & Werbeartikelproduktion (hereinafter referred to as "Rheinwalt") offers its customers creative complete solutions in the field of marketing. This includes in particular the development, design and procurement of advertising materials. Our General Terms and Conditions apply exclusively to merchants.
These provisions conclusively regulate the legal relationship between Rheinwalt and its customers. The customer also recognises these provisions as binding for future business with Rheinwalt. Any provisions of the customer that deviate from these provisions are irrelevant; they are hereby expressly rejected. There are also no agreements that go beyond these provisions. Such agreements must be in writing in order to be validly included.

1 Conclusion of the contract
By placing an order, the customer makes a binding offer to us to conclude a contract with us. Rheinwalt can accept this offer by sending an order confirmation to the customer by e-mail or fax or by delivering the ordered goods.
If the Customer uses the idea finder provided on our website, this merely represents an opportunity to initiate a contract. If the customer contacts Rheinwalt using the contact form provided there, Rheinwalt will prepare an offer after individual consultation with the customer, which the customer can accept.
Preliminary services (concepts, drafts, etc.) provided at the request of the Client within the scope of an approaching contractual relationship may be invoiced to the Client, taking into account the respective time spent, even if a contract is not subsequently concluded between the parties, insofar as Rheinwalt is not responsible for this. If Rheinwalt prepares preliminary work of the aforementioned type for the Client, the work results resulting therefrom shall be released by the Client after inspection prior to further execution of the contract. The inspection period is two weeks from receipt of the work results by the Customer. After expiry of the inspection period, release shall be deemed to have been declared.
Prices quoted by Rheinwalt do not include statutory value added tax at the current rate. Shipping and packaging costs are not included.
Failure to deliver on the part of the exporter/supplier for which Rheinwalt is not responsible shall result in Rheinwalt itself not having to deliver. The contract is thus cancelled. Rheinwalt shall not be liable for damages if Rheinwalt itself does not deliver. Rheinwalt undertakes to inform the Contractual Partner immediately and to reimburse any advance payments made by the Contractual Partner without delay.

2. retention of title
The delivered goods remain our property until all claims have been paid in full.
The customer must inform us immediately of any compulsory execution measures by third parties against the goods subject to retention of title, handing over the documents necessary for an intervention; this also applies to impairments of any other kind.
Irrespective of this, the customer must inform the third parties in advance of the existing rights to the goods. The customer shall bear our costs of an intervention insofar as the third party is not in a position to reimburse them.
In the event of resale of the goods subject to retention of title, the customer hereby assigns to us by way of security all claims against his customers arising from the aforementioned transactions until all our claims have been satisfied. If the reserved goods are processed, transformed or combined with another item, we shall acquire direct ownership of the manufactured item. This shall be deemed to be reserved goods. If the value of the security exceeds our claims against the purchaser by more than 20 %, we shall, at the request of the purchaser and at our discretion, release securities to which we are entitled to the corresponding extent.

3. prices, shipping costs and terms of payment
As quotations usually involve special goods produced exclusively for customers, Rheinwalt expects an advance payment of 50 % of the total invoice amount, due after sample approval, the remainder after delivery, unless another payment method has been agreed in writing between the parties. Larger order volumes are secured by an irrevocable and transferable letter of credit (L/C). Customers outside Germany shall pay 100 % of the order value upon order confirmation.
If the contract includes definable partial services such as, but not limited to, the creation of concepts or similar, partial payments on the total fee shall be due after their respective performance in accordance with the share of the partial service in the total service. Rheinwalt is entitled to demand these without prejudice even if the percentage share of 50 % of the total sum to be expected should be exceeded as a result.

At the time of the transfer of risk, the (remaining) amount to be paid by the customer is due for immediate payment and without deduction. The customer shall be in default of payment no later than 30 days thereafter. The customer shall compensate Rheinwalt for the damage caused by default plus 8 percentage points above the respective base interest rate (default interest).
We only state the net price.

4 Warranty
Rheinwalt shall fulfil its contractual obligations with all due care and in the interests of the Customer. The parties are aware that, for production-related reasons, slight excess or short deliveries of up to 10% may occur. Even beyond this, a merely minor reduction in usability shall remain out of consideration and shall not entitle the Customer to assert any warranty rights.
Rheinwalt warrants that the products and services provided by it have the agreed quality at the time of the transfer of risk or - insofar as no agreement has been reached on the quality - that the products and services are suitable for the use presumed under the contract or that they are suitable for normal use and have a quality that is customary for items of the same type and that the Customer can expect according to the type of item. No further warranty is given. Likewise, Rheinwalt does not grant any guarantee of any kind.
In the event of a defect for which Rheinwalt is responsible, Rheinwalt shall be free to choose whether to remedy the defect at its own expense (rectification) or to make a replacement delivery in exchange for the defective goods. If the rectification of the defect fails twice, the customer may choose to withdraw from the contract or demand a reduction in the purchase price.
The costs incurred in the course of rectification, in particular travel and transport costs, shall only be borne by Rheinwalt if the Customer has not taken the products delivered to him to a place other than the place to which the products were first sent. Rheinwalt shall bear the costs of a replacement delivery. Subject to any other agreement between the parties, the replacement delivery shall always be made to the place to which the products were first sent.
The warranty period is one year from delivery of the respective (contractual) products to the customer.
Minor deviations and changes with regard to design, size, colour and material are reserved and do not entitle to a complaint.
Defective items are to be sent to us on request. We will not accept returns not agreed with us.
The buyer shall inspect the goods immediately after delivery by the seller and, if a defect becomes apparent, notify the seller without delay. If the buyer fails to notify us, the goods shall be deemed to have been approved, unless the defect was not recognisable during the inspection.
Delivery periods are not agreed.

5. data protection
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the statutory provisions.
When visiting our Internet offer, the IP address used by the customer, the date and time, the browser type and the operating system of the PC as well as the pages viewed by the customer are logged. However, this does not allow us to draw any conclusions about personal data, nor is this intended.
The personal data that the customer provides to us, e.g. when placing an order or by e-mail (e.g. your name and contact details), are only processed for correspondence with the customer and only for the purpose for which the customer has provided us with the data. We only pass on the data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on the payment data to the credit institution commissioned with the payment.
We assure that we do not otherwise pass on the customer's personal data to third parties unless we are legally obliged to do so or the customer has expressly consented to this beforehand. Insofar as we use the services of third parties for the execution and handling of processing procedures, the provisions of the Federal Data Protection Act shall be observed.

7 Duration of storage
Personal data that has been communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law are to be observed, the duration of storage of certain data may be up to 10 years.

8. rights of the customer
If the customer no longer agrees to the storage of his personal data or if this data has become incorrect, we will arrange for the deletion, correction or blocking of the data upon a corresponding instruction within the framework of the legal provisions. Upon request, the customer will receive information free of charge about all personal data that we have stored about him. If you have any questions about the collection, processing or use of personal data, for information, correction, blocking or deletion of data, please contact:

Rheinwalt GmbH
Textile & promotional article production
Grubenhof 5
67433 Neustadt on the Wine Route
Germany
Telephone: 06321 | 39009-0
Fax: 06321 | 39009-25
E-mail: info@rheinwalt.eu

9. copyright
Services rendered by Rheinwalt within the scope of a contractual relationship - which may also be merely initiated - such as the creation of concepts, designs, drafts, etc., are the exclusive property of Rheinwalt with regard to (industrial property) rights such as copyrights/design patents/trademark rights, etc. manifesting themselves in these preliminary services. Rights of use and/or exploitation of any kind whatsoever are not granted to the Customer unless otherwise agreed. This also applies insofar as the work results have been produced with the assistance of and on the basis of specifications from the Customer. In such cases, the Customer is to be regarded as a co-author, if applicable, but irrevocably waives the assertion of rights of use, exploitation and/or other rights in question under copyright law vis-à-vis Rheinwalt.

10 Links to other Internet pages
Insofar as we refer or link from our website to the websites of third parties, we cannot accept any guarantee or liability for the correctness or completeness of the contents and the data security of these websites. As we have no influence on compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.

11 Liability for damages
Rheinwalt shall only be liable for damage incurred by the customer in cases of intent and gross negligence. Any liability is limited to the foreseeable, typically occurring damage. In particular, no liability can be accepted for circumstances that do not represent the actual purpose of the contract. Likewise, Rheinwalt shall not be liable in the event of a slightly negligent breach of insignificant contractual obligations and/or non-significant secondary obligations arising from the contract.
Rheinwalt accepts no liability within the framework of contract execution that the execution of the Customer's order does not violate legal provisions, in particular that no third party rights are infringed or competition law regulations are affected. It is in the Customer's own interest to check and ensure in advance that the services and products commissioned from Rheinwalt are legally unobjectionable. The Customer shall fully indemnify Rheinwalt against any claims in this respect.
In the case of vicarious agents and legal representatives, Rheinwalt shall not be liable for damage attributable to merely slight negligence.
Furthermore, any liability exists exclusively in relation to the Customer as a contractual partner. Third parties not involved in the contract concluded between Rheinwalt and the Customer are not entitled to make claims under any circumstances.
The limitation period for claims against Rheinwalt which are not based on intentional conduct attributable to Rheinwalt shall be one year.

12 Applicable law
Subject to individual agreements to the contrary, the entire contractual relationship shall be governed by German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

13 Jurisdiction
The exclusive place of jurisdiction is the court responsible for our place of business.

14 Form of declarations
Legally relevant declarations and notifications which the customer has to make to us or a third party must be in writing.